Stage 1 & 2: Provenance & Data Sanitization
All incoming handsets and tablets are checked against GSMA / CheckMEND UK lost-or-stolen registries before wiping via Blancco Drive & Mobile Eraser (NIST SP 800-88 compliant). Enterprise laptops are cleared of BIOS/Computrace/MDM locks.
Stage 3 & 4: 60-Point Bench & Battery Grading
Technicians verify OLED/LCD uniformity, True Tone, Face ID / Touch ID, OIS camera autofocus, 5G/Wi-Fi RF signal strength, USB-C PD charging draw, and full-charge battery capacity (minimum 90% threshold; Grade A/A+ stock averages 93%–97%).
Cosmetic Grading Standards
| Grade A+ (Mint) | Unmarked housing & screen under 30cm daylight inspection; 95%+ battery. |
|---|---|
| Grade A (Excellent) | Near-new appearance with zero screen scratches; 92%+ battery. |
| Enterprise Grade A | Clean chassis, zero dead pixels, UK keyboard tested, 90%+ battery. |
12-Month UK Warranty
Every device includes a 12-month return-to-base hardware warranty covering logic board, display driver, ports, speakers, and battery performance, alongside a 30-day no-quibble return window under the Consumer Rights Act 2015.
WEEE & UK Dispatch
Registered WEEE producer/distributor (WEE/AB4182TX). All orders placed before 15:00 Mon–Fri ship via Royal Mail Tracked 24 or DPD Local in tamper-sealed ESD air-cushion sleeves.